Outreach offers a "Sales Execution Platform" designed to enhance client interactions throughout the customer lifecycle. The platform manages all customer communications across email, voice, and social channels, using machine learning to guide representatives in taking the best actions. Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, utilize Outreach's software.

Founded in 2011, Outreach is headquartered in Seattle, Washington. Prominent investors include Spark Capital, Lone Pine Capital, and DFJ Growth.